These last few weeks, we have introduced the various player-facing departments, the people that contribute to the overall poker experience offered by Playground. There was, of course, no other choice than our team of dealers to close this Essential Guide to the WPT Montreal. Dealers are the front line of Playground, the staff members closest to the players and the game itself. They are the ones who collect the most comments from players, and the great majority of them being players themselves, they do add their own comments and appreciation in the mix. The flow of information, in both directions, is facilitated by our dealer meetings (portrayed above), set before every single tournament. This is how Playground stays on the edge of the industry: with eyes and ears on the felt.   “Passionate about poker, as a player and a dealer, I constantly strive to provide the poker experience that […]

The free food and free drinks that are brought to you at the poker table have always been a recognized reason to choose Playground Poker Club for your poker activities. Of course, playing in the busiest and most tightly operated room plays a huge role, but having your favourite meal brought to you by one of our charming cocktail waitresses sure steps it up a notch. Whatever kind or game of poker you are playing, you can, at any time, ask your dealer to call for service. Shortly after, one of our devoted waitresses will be at your table to take your order with a smile. Keep your Player Card at all times; she will ask it from you for anything other than water! Allow us to let some of these hard-working women introduce themselves: “A hot meal for a hot streak!” -Roxanne         “Don’t hate the player, […]

Playground Poker Club, from its modest beginnings, grew to a poker destination of international calibre in just a few years. Among many other factors, one could say that the main engine that drove the club to global notoriety is the tournament scene which produced, since 2012, a large number of outstanding festivals, drew players from the four corners of the world and put our name on the poker map. Martin Roy has been our Tournament Director since Day 1. With the help of Pascal, who soon became Assistant Tournament Director, and a few other important actors, Martin brought Playground tournaments to a whole other level. He now has a seat at the Tournament Directors Association (TDA) biennial meetings. Today, Martin and Pascal steer a team of 12 Assistant Managers, all TDA-certified floor persons. “Passion for the game brings us all together, no matter who we are or where we live.” […]

At Playground Poker Club, a contingent of certified massage therapists swarm over the floor to tend to any player requesting their care. At only 1$ a minute, you can be certain that you won’t find a better price in any other poker room! To book a massage, simply walk up to the Player Services desk and ask for the service. If it is not immediately available, you will be put on the waiting list. “Playground Poker Club is the perfect place to play, have fun and relax. My role is to make your poker experience as enjoyable as possible!” -Emily   At the WPT Montreal, their numbers will grow greatly, to ensure that all our visitors have a chance to loosen up! When there is no waiting list, you can see them walking around with a red shirt and a smile, patiently waiting for the next person to realize yet […]

The Player Services Desk is the first place any new player should visit when they show up at Playground Poker Club. The PS Desk is where you sign up and have your Player’s Card made – an essential step to take before you can play. The Desk is conveniently located near the front door, making it the first stop on your way to the Brush Desk. During the WPT, the PS Desk will stand strong, bigger in numbers, to make sure that all new players are properly introduced to the club and that all current players keep receiving the same quality of service. “Always ready to welcome players with a smile!” – Jay     Our Player Services staff is a devoted group of people with great variety in their day-to-day tasks. Over the phone, by email, or by instant messaging, they give out all the pertinent information about upcoming […]

The countdown to WPT Montreal has started! At Playground Poker Club, all departments are getting ready to welcome poker players from near and far to the WPT Montreal, featuring 7 events with over $8,000,000 in guaranteed prize pools. Festival after festival, we have the immense pleasure of hearing very positive comments about our staff, whether it’s face-to-face or through social media. Indeed, we take a lot of pride in having a devoted workforce. We share a common passion for poker, and hope it reflects in our work. It is with that in mind that we decided to present to you 6 groups of people that you will inevitably come in contact with during the WPT Montreal. Each week until the start of the festival, a different department will take centre stage and speak to you through this series of articles.   Week 1 – Cash Game Management Our cash games […]